The other week I wrote about performance support and how it’s not helpful to refer to it as just-in-time learning. If people learn from it it’s a bonus but it’s not what it is designed for. It’s a tool.
In The role of self-reflection in continuous performance support on Saffron Interactive’s site, James Tyas explores the same areas:
- self-reflection and, if available, coaching make for continuous learning, not a series of ‘learning events’
- adaptive learning materials – diagnostic tools and self-review – also help by giving the learner some personalisation and autonomy (this is the main interest of Filtered)
- the humble checklist is a basic tool for self-reflection. If you consistently don’t manage to do what’s on the list you know you have an issue. If your list is always ticked you know you’re probably doing OK. (The Checklist Manifesto by Atul Gawande)